The type of personal information we collect
We currently collect and process the following information:
• name
• date of birth
• gender
• business/company name
• job title
• profession
• contact information such as email addresses and telephone numbers
• demographic information such as post code, preferences, and interests
• financial information such as credit/debit card numbers and bank details
• IP address
• web browser type and version
• operating system
• anything else relevant
• a list of URLs starting with a referring site, your activity on our site, and the site you exit to where applicable.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Proof of identity
• Proof of Employment
• Proof of source of funds
• Proof of residence status
• Proof of Citizenship
• Anything else relevant
[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:
• Proof of identity
• Proof of Employment
• Proof of source of funds
• Proof of residence status
• Proof of Citizenship
• Anything else relevant
We use the information that you have given us in order to confirm all the above.
We may share this information with Credit Referencing agencies, Solicitors, Banks, Estate Agents, Mortgage brokers, Financial institutes, investors or purchaser and anything else relevant. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are for one or
more of the following:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@chevalierhomes.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored on our client cloud account.
We keep your personal information for 6 years We will then dispose your information by removal from any electronical source or securely destroy confidential removal of documents.
Your data protection rights
Under data protection law, you have rights including:
• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@chevalierhomes.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at np@chevalierhomes.co.uk. Our complaint response is 28 days.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk